Are you looking for internet-based postage on demand service? In this guide, we’ve reviewed Stamps.com, a reliable service that allows you to print postage and shipping labels in a matter of seconds.
If you are not aware, Stamps.com allows small businesses, enterprises, and online retailers to print U.S. postal service-approved postage using a computer system, a printer and a working internet connection.
Starting a new online business is very difficult, especially if you are planning on the lines of e-commerce, you must take several factors into account before moving ahead with the process. Shipping a product online is an aspect that you must factor in besides postage costs, regular visits to the post-office, product tracking. This is where stamps.com is your go-to solution.
Put simply, Stamps.com enables you in saving time and frequent visits to the post office. Individuals who ship regularly using the US postal service require stamps.com services the most. With the extensive features on-board, you can ditch traffic, waiting in queues, and grow your business like never before.
But why? From a layman’s perspective, you just need to log into the official Stamps.com account, buy postage, print it on labels/envelopes/plain paper. Subsequently, you can simply paste it onto the package which gets picked and shipped by the mail carrier.
Stamps.com is functional web app that supports integrations with mail carriers such as the USPS. We shall talk more about the process, details, and other aspects of this service provider in the subsequent sections.
- Home printing convenience
- Special shipping discounts
- Best commercial shipping rates on display
- Free product pickup is available via software
- Electronic form fill-up
- Validated addresses for each delivery
- Seamless imports via Amazon and eBay
- Seamless package tracking
- Cancellation records are hard to find
- Account details aren’t retrievable once account upon account suspension
- Lack of compatibility, precisely for Mac users
- A monthly fee is necessary in case of mailing label reprints
- The free trail that extends up to 4 weeks
- Discounted pricing structure that starts at $17.99
- Product shipping and insurance come with discounts
- Order imports are easier than ever
- Subscription is open for cancellation, even within the trail period
If you look to save significantly on product shipping then Stamps.com is the perfect solution to consider. Their interface allows individuals and businesses to purchase postage online from US Postal Service and reprint the same for addressing shipping requirements.
Most importantly, it also supports direct package scheduling from the USPS platform. Here is nothing less than an affordable yet functional shipping option that helps you save a lot of business time and efforts.
It goes without saying that shipping continues to remain the biggest worry for e-commerce firms. Be it order fulfillment or connecting directly with a warehouse, there are a lot of things an e-commerce establishment needs to worry about.
Small businesses are therefore better hope, if there’s technology that streamlines the shipping process. Here is where Stamps.com comes across as a powerful solution, allowing smaller setups to print and paste postages when needed and also facilitate pickups when needed.
But How does It work?
We would like to simplify the operations of Stamps.com in the best possible manner. It is a web-based app that comes integrated with the USPS. Provided, there are packages to be dispatched, you just open the Stamps.com account, head over to purchasing the USPS postages, and print them at home or office.
The process also simplifies order fulfillment. USPS aggregation makes room for free tracking and even opens up possibilities for priority mail, first class shipments, and other services.
Most importantly, you can integrate e-commerce stores like Amazon, Shopify, and eBay on the way. Lastly, it is also easier to get all the client details from USPS interface while purchasing and printing mailing labels.
Is Stamps.com worth the Investment?
There is no denying the fact that we have other service providers who offer a lot more as compared to Stamps.com. However, here is an old yet seasoned interface that is simple and efficient. Moreover, smaller businesses find it easier to work with the restrictive yet functional feature sets offered by Stamps.com.
In order to make the best use of this tool, you first need to identify the professional requirements. If you only send across a few packages on a monthly basis, we wouldn’t recommend investing in a Stamps.com subscription plan. However, if the business model is evolving and more than 100 or even 500 packages go out of the warehouse, Stamps.com is a must-have.
Therefore, newly opened e-commerce platforms must reassess their standing before buying the subscription plan. Established vendors who are popular on Amazon can purchase the same. Apart from that, businesses dealing with visiting cards and printing solutions can and should invest in Stamps.com. Last but not least, any Brick-and-Mortar storefront can use the services for shipping items between stores and even directly to the address of the tourists.
We can, therefore, establish that this interface is a great way to save some money and a lot of time. Once purchased, we would advise businesses to look closely at the profit margins, in order to validate the usefulness of Stamps.com.
Is Stamps.com a Scam or actually Productive?
There are instances when people label Stamps.com as a scam but you must understand the technicalities before making assumptions. Firstly, we can confidently establish that Stamps.com isn’t a scam but a highly productive platform for seamless shipping. However, some might get an impression of a scam running due to the fact that this interface automatically deducts money once the trail period is over.
Recurring credit card statements show up if you enroll for a monthly plan. Therefore, if you see bills to your name from Stamps.com, try to reason them out instead of tagging the software as a scam. Last but not least, there is an isolated bonus offer available and once you use up the same, the services become paid. Therefore, even during the trial period, you might have to purchase postages for printing.
How to Print Mailing Labels at Stamp.com?
At the end, it boils down to printing or re-printing mailing labels from Stamps.com. The process, however, is pretty straightforward.
- Firstly, you must log into the official account, via desktop software or the web interface, in case of Macs. However, it is important to realize that web accounts can get buggy and slow at times.
- Moving on, the interface picks up the address when connected with a select e-commerce platform. This eliminates spelling mistakes, in case of client names and addresses. It also validates the address before printing the labels.
- The next step involves selecting the postage from the official USPS interface. This integration allows you to choose from priority mails, media mails, mail expresses, and other features.
However, you need to account for certain shipping restrictions, provided you are full time into e-commerce. It is important to note that Stamps.com supports international mailing labels as well.
Moreover, this interface allows you to select from a wide-range of printing dimensions, provided you have standard paper at home or office. When it comes to printing labels, there are quite a few perks this interface offers.
These include domestic and even international label choices followed by the inclusion of return shipping options. Users can also opt for SCAN form printing besides batching orders on a regular basis. Lastly, the email tracking feature makes mail label printing worth the effort.
Distinguishable Metrics against which we Evaluate Stamp.com
There are many players in the market offering similar services like that of Stamps.com. However, this online software comes with a lot of credibilities. Moreover, in the subsequent sections, we shall talk about all the aspects of Stamps.com and even take some underrated aspects into account.
Needless to say, Stamps.com pairs efficiently with USPS for streamlining shipping. Although the feature sets aren’t best in the business, they are still sufficient for small businesses:
1. Bulk Printing support
In case you are shipping a lot, Stamps.com is a good option to rely on. The best thing here is the bulk printing support for labels as this interface covers all your requirements at once.
2. Postage Printing
You just need to have a full-time account for this feature to make work. You can log in from any device and access the integrated USPS postages. Once you purchase, printing is an easy thing to initiate. This flexibility extends across mailing labels and even stamps. Not just that, if you have envelopes ready, you can print the addresses and postages directly onto them. Another interesting feature is that you can easily hide the postage costs while printing.
3. Packing Slip Printing
Apart from labels and stamps, businesses also requite packing slips. This feature makes Stamps.com a reliable and interesting choice. Therefore, if you as a vendor are looking to send across a greeting, graphics, or a good-looking logo across the customers, this feature is quite a handful
4. SCAN Forms
If logistical reasons are restricting you, there is always an option to use this feature and pair multiple shipments under a single barcode.
5. Return Shipping
Every customer wants to return shipping statements and labels. Stamps.com offers you an option to create or purchase the same, and send it across to the customer via emails.
6. Pickup and Tracking
Once you purchase postages from USPS, you are eligible for free shipment pickup, provided you are using Stamps.com for the job. Moreover, once the package is on its way, the tracking details come right to the dedicated interface of the concerned online marketplace or the email address, strictly based on preferences. Last but not least, shipping notifications automatically reach every customer once the product is out in the open.
If you have online orders lined up for shipping, Stamps.com imports them directly to the interface. Therefore, all the details, including contact and addresses fit straight onto the labels. Moreover, the USPS detail migration is free of cost and comes equipped with an internal address verification module to cut out fraud and errors.
As mentioned, Stamps.com supports international shipping. However, sending products out of the country is a tricky process and requires you to follow certain guidelines. Here is the most sought after online software that does the job for you by certifying emails and even generating forms for correct filing.
Stamps.com allows you to look at the monthly reports concerning prints and purchases in the form of automated analytics.
Unlike other service providers in the market, Stamps.com brings the concept of the refund into the play. In the case of printing accidents, you are free to submit reports online for claims.
While these are some of the more prior services associated with this interface, there are quite a few advanced service sets that draw attention. These include instant refunds for shipping errors, powerful tracking software, and even accessibility to better envelope printing.
2. Ease of Usage
Stamps.com scores a lot of brownie points for its ease of usage. When it comes to easing out shipping and printing mailing labels for small businesses, nothing beats the functionality of this interface.
Firstly, this is an easy to understand shipping solution for the dummies. Moreover, the four week extended trial offers the option to completely try out all the features and interface hacks before proceeding professionally.
The setup is simple as Stamps.com allows you to make a few integrations, first with the USPS and then with the concerned ecommerce stations. Order importing is automatic and doesn’t require a lot of training to understand.
The next step involves selecting the concerned ecommerce store and import orders based on shipping preferences. Once selected, all the packaging options show up and you can make selections, accordingly. Postage cost for the concerned packaging option also shows up for you to make the final choice.
The final process involves clicking on the print option, precisely after purchasing the desired postage. The simple dashboard also makes room for other utilities like return slip printing, USPS pickup scheduling, and SCAN forms. Once again, every feature is self-explanatory.
3. Device Requirements
Here is one online tool that offers cloud support and SaaS integration. Here is one feature that comes into play courtesy of the web interface in the mix. While for PC users Stamps.com is strictly a desktop application with extended cloud support, businesses on the Mac have to work around the web interface. Web interfaces are slightly buggy but still do the job.
However, if you are using a desktop, the device has to abide by the hardware and even software centric requirements. These include the latest software versions, best browser in the market, stable internet connection, and association with high-end printers.
Every modern day desktop has the minimum feature sets required to use Stamps.com extensively. However, the online version is still a good choice for the Apple users. Therefore, we can summarize that Stamps.com doesn’t have stringent hardware and software requirements and using the same of desktops is easy enough.
4. Shipping Flexibility
There are quite a few factors that businesses must keep in mind before considering pairing Stamps.com with the shipping interface. Firstly, the cost factor is important to consider. Businesses who ship in large numbers should only invest in this platform. The shipping range in this regard is somewhere between 50 to 500, or more.
In case of lower shipping numbers, Stamps.com isn’t a very affordable solution. Another aspect of shipping flexibility is the discounts on offer. Here is an option that comes forth with affordable and highly discounted commercial shipping options. In addition to the insurance rates on offer are lower than any postal service in play.
If you are looking for exact figures, the commercial shipping rates at Stamps.com are 56 percent lower as compared to the usual post office. Other perks include the availability of domestic discounts that range somewhere in the ballpark of 22 to even 56 percent. In case of international discounts, the software offers something in the range of 18 to 20 percent. Last but not least, package insurance is one feature with the company offering 40 percent slashed rates as compared to other service providers.
5. Integrations and Customizability
When it comes to the inclusion of integrated solutions and third-party features, Stamps.com comes with an open mind. The first set of integrations brings support for a host of ecommerce solutions. There are more than 70 software solutions that pair up with Stamps.com. These include cohesion with carriers, online marketplaces, and shopping carts.
Here are some of the potent integrations which support direct orders, address imports, and other aspects of shipping. Once you have a Stamps.com account, it becomes easy to integrate the same with third-party shipping solutions. The likes of FedEx and DHL work closely with this software and make shipping and product tracking easier than ever. Last but not least, this interface also comes with API support which means a better future of integrated solutions.
A good aspect of customizability involves seamless order imports. This aspect deals with one part of integration where the software brings the insights of the ecommerce platforms into the play. Therefore, even orders corresponding to multiple locations are possible to address. Order imports are possible and that too on a single click. Last but not least, Stamps.com supports different payment and order management platforms as well. These include 3d cart, PayPal, Magento, and more.
Apart from that, Stamps.com also supports physical integrations in the form of printer customizability. Here is the most sought after software that brings forth DYMO printer support and customizability towards other Thermal printers.
If you are looking to learning about the compatibility of the interface, you must start by the platforms which support the same. Firstly, there isn’t a mobile application in play which lowers compatibility points, quite significantly. Therefore, businesses are better off by installing the desktop application and working around the same. While a Mac offers online access via web interface, there are many bugs and log in issues in play.
Physical device compatibility extends across multiple browsers, operating systems, and printers. As Stamps.com mainly offers printing solutions, the printer compatibility comes across as essential. At present, all the high-end hardware solutions like the Eltron, Label Writer from DYMO, ProLabel from Stamps.com, and even the Seiko Printer are supported.
7. Customer Support
The customer support system associated with Stamps.com is prompt and functional. All the users have round the clock access to the technical team, via email and phone. Not just addressing the issues, the team also offers training, advanced knowledge base, and relevant tutorials to the users.
When it comes to telephonic outreach, the Stamps.com team is available on weekdays, during standard working hours. Email requests are easy to put up and the technical team issues mitigation plans within a couple of days. Apart from that, there are contact forms and online videos to look at for additional help.
There is also a dedicated help center that offers answers to some of the most common queries about the website, software, or the web interface. Registered users and companies can also take a look at step-pronged tutorials for better understanding. In addition to that, the company also has prerecorded webinars which come in handy.
Businesses can also take to social channels and Stamps.com forums for addressing issues, if any. In most cases, blog reading also comes across as a helpful and rewarding strategy. Stamps.com has a dedicated YouTube channel but the company needs to add more videos to make it more functional. Needless to say, Stamps.com customer service is quite exhaustive and one of its kind.
Businesses do not require hands-on training for mastering the software concepts. Instead, they just need to sign up for the trail and get hold of relevant videos for meandering through the process. Training is an important aspect of using this online tool but user discretion is necessary. Companies must first reassess their financial standing and shipping frequencies before even investing time in the same.
The most obvious training options include live online support for registered users, detailed blogs and PDFs, and webinars which show up at specific timeframes. You should realize the this is one user-friendly software, as mentioned previously, and learning the basics shouldn’t be difficult.
In regard to the security standards, Stamps.com is best known for the PCI compliance. Therefore, all payments follow the desired security regulations and steer clear of malicious practices. In addition to that, the software also features the SSL certification from VeriSign which means that users need not worry about frauds and information leaks. Besides the mentioned security standards, the website doesn’t include anything else for now. However, Stamps.com public reviews do consider these as industry standards and up to the mark.
Pricing and Value for Money
When it comes to the pricing, Stamps.com performs decently and offers satisfactory results. Based on the current standards, three pricing levels are in play for a standard user. However, the feature sets vary accordingly. Moreover, the software makes sure that pricing levels also take the locations and user accounts into play. Once the four week free trial is over, you are free to upgrade and make plan selections, according to requirements.
This plan comes with a 4-week time frame and also features a 5 dollar free postage support. Moreover, there you also get Supplies or rather Starters kit with this plan, featuring a few postage and address labels. A user manual also features along. Stamps.com sends over a welcome kit with a $20 Stamps.com coupon for usage once the trail period is over. Moreover, if you are opting for Stamps.com scale, you can get the same for free provided you pay for the handling and shipping charges.
Pro Plan or the Basic Plan
Here is the first of the three paid plans, priced at $17.99. This monthly subscription plan comes with 10 codes, customer support, one location access, and single user account.
Priced at 24.99 dollars, this monthly plan offers three user access accounts, single location access, 50 different cost codes, and even printable mail forms.
The exact pricing is at the discretion of the website. However, all the premier plan features find a place here followed by 1000 diverse cost codes, advanced analytics, account manager, multiple location access, and multiple user accounts.
While the pricing is an absolute delight, the best thing about Stamps.com is the discounts it offers on the existing USPS shipping rates. Some of the highlights include 16 percent discount on priority shipments, 40 percent on priority mails, up to 7 percent on international packages, and whatnot.
However, the company releases regular Stamps.com promo codes for sweetening the pot further for the customers.
Alternatives to Stamps.com
While Stamps.com is credible, sleek, and functional software for smaller businesses, there are quite a few other options which come in handy, provided you are looking for choices. We shall discuss three of the front runners as Stamps.com alternatives.
1. PostScan Mail
Here is one tool that digitizes the entire mailing experience. The best thing about this software is the inclusion of efficient management option followed by an automated mailroom. The service experience and prices are competitive to say the least.
2. Shipping Easy
When it comes to the ease of usage, Shipping Easy features right at the top. Here is a sought after software that saves shipping money and allows you to print labels, automate tracking, and process orders with seamless ease. Moreover, this software allows you to compare shipping rates and even import orders from diverse integrated platforms. Another interesting feature has the option to print custom slips, concerning individual packages.
Here comes yet another Stamps.com alternative that boasts of exceptional set of features for the multifamily residents and other related businesses. Besides the existing feature sets, here is one software that is known for the excellent customer support system. Most modern day parcel centers and individual players use this software.
General Public Opinion Regarding Stamps.com
If general public opinion is taken into account, Stamps.com is rated highly by the peers. Firstly, the overall business rating for the same is 4.24 out of 5 which is a decent score considering the restricted set of features. The customer reviews are however mixed with the best ones applauding the customer support system, easy to use interface, technical support team, and certainly the decent pricing.
The negative side however entails to the user interface which looks redundant to some. Moreover, the monthly service plan doesn’t work well for a few and has gathered mixed attention. Last but not least, one common issue that most people faced while using the desktop application is the awful cancellation process.
FAQs about Popular Stamps.com
Now that we have addressed most of the existing aspects of Stamps.com, it is necessary to look at a few questions that are often in the limelight.
1. Is Account Cancellation possible on Popular Stamps.com? If yes, how?
Stamps.com account cancellation isn’t as tricky as some people consider it to be. The company offers cancellation flexibility at all times, regardless of the plan in picture. However, the best way is to connect manually with the customer care at 1 888 434 0055 and do the needful. Businesses must understand that if you cancel the same within the trial period, no additional charges will show up on your card.
However, if and when you connect with the customer care, they will obviously try to persuade you with an extended trail and cheaper plans. That said, if you really want to cancel you must not fall in the upselling trap.
A good thing about this software is that a check for unused funds, if any, is automatically issued. This proves that Stamps.com isn’t a scam and they offer genuine services.
2. How is it better that the Basic USPS Packaging System?
You can even connect with the USPS website for checking the print postage rates. However, if you purchase the same via Stamps.com, you will get additional benefits. While you always get sizeable discounts and free pickups, USPS offers ‘click and ship support’ only for the priority items.
However, Stamps.com offers shipping flexibility on any package and this is what makes it popular. Apart from that, USPS shipping and usage requires you to fill out addresses individually for each package. The concerned software, however, supports automatic and quick imports.
3. What is the Stamps.com Scale and how does it work?
The moment you enroll at Stamps.com, regardless of the pricing plan, you are eligible for a digital scale for free which is worth at least 50 dollars. However, the company offers the same as complementary provided you are ready to handle the shipping and even the existing handling costs for the same.
4. Are there Promo Codes to use?
For a standard user who has recently enrolled for the 4-week trial, Stamps.com comes with a 20 dollar promo in the package. However, other promo codes are also available online.
The company releases multiple deals and discount plans at regular intervals to make it easier for individuals to afford. Moreover, with alternative slowly but steady flocking the market, you can expect lower prices, frequent promo codes, and bigger deals more often than not.
Now that we have discussed a fair bit regarding the Stamps.com, it’s time to revisit individual preferences. However, you are better off by opting for the trail plan to start with. Once you see the features and flexibility on offer, it becomes easy to put money into the same.
We would advise you to try out all the features and aspects of the website before buying the monthly plan. If Stamps.com works purchase it or else you can always go for the alternatives.